Posted 11/07/2019 7:02:08 PM by Vanessa Smit

The YMCA of Greater Vancouver is technologically moving forward this August, and we’re pretty excited about it! If you tuned into our June e-news, you might have read about how we’ve been working hard to enhance your YMCA experience with a system called Dynamics for Membership (DfM). To keep up with our growing community, we want to continue evolving the many ways we serve and support you. DfM is a technology designed to replace our current registration system. The new technology will help us bring our registration and payment systems up-to-date.

What does that mean for you?

The goal is to make life a little easier for you. The new system will allow you to update and maintain much of your account information online and many of our programs will accept online registration and payment. Aside from online registration and payment, through the rollout, DfM will also allow you to:*

  • Maintain contact information
  • Maintain family account information
  • Register for memberships
  • Request financial support
  • Book courts
  • Book Personal Training sessions
  • Make payments
  • Make donations

What to expect?

A blackout period will start on August 1st**. The blackout period is when we officially switch over from Class—our current online registration system—to DfM. This means you won’t be able to use our current system for regular tasks and functions like online program registration. Therefore, during the blackout period, we will need to process certain things manually. During the blackout, members and participants are encouraged to register for a program either through phone or email. For information on how to register during the blackout period, please contact your membership center or program.

With new technology comes new learnings for everyone. We want to thank you in advance for your patience while we take this big step forward. DfM is currently scheduled to officially launch in the background on August 12, 2019. You will be able to log into your account by September 1st, 2019. Thanks again for sticking with us while we make the switch!

Have you got questions? Please contact your local membership center, and someone will be happy to assist.

*Please know that not all features will be launched on August 12th.

**The blackout period end date is still to be determined. Stay tuned for an announcement on when online registration will reopen.

About Vanessa Smit

Vanessa is a Marketing and Communications Manager based out of Vancouver. Don't be surprised if you find her researching cause related initiatives, French Bulldog puppies, playing in the sun or watching Raptors games. She's inspired by seeing and learning about engaging marketing campaigns, especially ones that help increase awareness of mission-driven initiatives—ask for examples, she would be happy to share!

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